Privacy Policy
Last updated: April 25, 2026
Banana Bagel LLC ("we," "us," or "our") operates the website bananabagel.app and the Banana Bagel mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Service.
1. Information We Collect
We collect the following information when you interact with the Service:
- Contact information: First name, email address, and phone number when you sign up for our waitlist or create an account.
- Health and fitness data: Training information such as weekly mileage, race goals, and dietary preferences that you voluntarily provide to use the app's nutrition features.
- Usage data: Information about how you interact with the Service, including pages visited, features used, and device information (browser type, operating system).
- Cookies and analytics: We use third-party analytics tools to understand how visitors use our website. These tools may collect anonymized usage data.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Generate personalized nutrition recommendations based on your training data
- Send you updates about the app, including waitlist notifications and product announcements
- Send marketing text messages if you have opted in to receive them
- Respond to your questions and support requests
- Analyze usage patterns to improve the user experience
3. SMS/Text Messaging
If you opt in to receive text messages, we will send marketing messages to the phone number you provide. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. We do not sell or share your phone number with third parties for their marketing purposes.
4. Third-Party Services
We use the following third-party services that may collect or process your data:
- Klaviyo: Email and SMS marketing platform used to manage our waitlist and send communications. Klaviyo Privacy Notice
- Porkbun: Website hosting provider.
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us at support@bananabagel.app.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
- Object to or restrict certain types of processing
To exercise any of these rights, contact us at support@bananabagel.app.
8. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: support@bananabagel.app
Website: bananabagel.app